Viasat eGuide

VTT New Features Audience: ETA Notifications In the spirit of improving our communication and logistics between technician and customer, Viasat Tech Tools now has Estimated Time of Arrival (ETA) notifications. This new system aims to enhance communication by providing customers with accurate and timely ETA updates directly from the technician in the field. It handles … Continued

Troubleshooting Feature This troubleshooting feature is designed to streamline problem diagnosis and resolution, minimizing downtime and improving first-time fix rates. VTT Main Page → VTT Start Guided Troubleshooting → Resolution