Version:4.6-WB-SNAPSHOT -fsm21 (09/29/2022 07:16)

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On 10/26/2022 at 10 PM MT, a new update for FSM will be released. Details below:

New:

Edit Technician Information – Under the “Users” tab, technicians will be allowed to edit a few basic pieces of information in their user profile. This includes:

  • E-mail Address
  • Phone Number
  • Secondary Phone Number
  • Start Address
    • Start Address is the location where a technician usually starts their workday. This can be an office, warehouse or even from home. Technician Start Address can be used to help determine the best route to take for techs driving to jobs as well as help estimate the number of miles driven.

Other Changes:

As an extension of a previous change, Technicians will now be allowed to change the status of a work order from “Past Open” to “On Site”, “En Route” or “Pending Complete” using the FSM Mobile Apps and also FSM LITE.

MOBILE APP:

Because some changes were made to the FSM Mobile Applications, users may need to download and re-install the application to their mobile devices.

Questions? Ask us at FSMAdministrator@viasat.com!