On 7/20/2022 at 10 PM MT, a new update for FSM will be released. Details below:
CSR users will now have visibility to the “Complete WO History” section of an FSM order. This section can be viewed in the History tab of a work order. This allows CSR users to view the history of all actions taken on a work order.
In the Planning calendar, the “Set Order Types” button has been disabled for all users. If changes need to be made, please reach out to your fulfillment partner / master agent.
Fixed a bug where the Scheduler would not render properly when selecting the “Day” button. This would cause scheduled work orders to show up in the incorrect timeframe upon saving.
Questions? Ask us at FSMAdministrator@viasat.com!