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1.2M ODU Assembly Job Aid
Installation and Service Call Standards
IDU Installation Guides
Updating the Viasat Data Modem Software
ODU Assembly
Line of Sight
Quality Installation Standards (QIS)
Mounts

Pointing and Peaking

ViaSat-1/SurfBeam 2 Point and Peak Job Aid
ViaSat-2/Viasat WiFi Gateway Point and Peak Job Aid
1.2M ODU/SurfBeam 2 Point and Peak Job Aid
SurfBeam 2 Modem Lock Job Aid

Cabling and Grounding

Antenna Cabling Job Aid
Installation Grounding Job Aid
Coaxial Connector Specifications
Coaxial Cable Install Requirements
CAT5e Cable Termination

Modems and Gateways

Enhanced WiFi ARIA2210 Installation and Setup
Viasat Products Manual – IDU
Viasat WiFi Gateway – Password Label Description
Viasat WiFi Gateway – Router Settings Tab
Viasat WiFi Gateway – WiFi Setting Tab
Viasat WiFi Gateway – Parental Control Tab

Provisioning

Residential Provisioning Portal Job Aid
Activating Residential Modem Upgrades Job Aid
Activating Residential VoIP Job Aid
Activating Residential Modem Swap Job Aid

Troubleshooting

Offline Troubleshooting
No Connection Troubleshooting
Intermittent/Slow Speeds Troubleshooting
Processes
Repair tests
Service Lease Recovery Service Call Job Aid
Return Merchandise Authorization (RMA) Process

Viasat Business

Viasat Business Certification Process
Business Quality Installation Standards
EasyStart Business
Business Installation Job Aids
Business Hotspots
Business Voice
Secure Network Accelerator

Tech Bulletins

Reseller Job Aids

NRTC

NRTC Work Order Job Aid
Configure Email Client Job Aid
Completing the NRTC Installation Job Aid
Using the NRTC Admin Tool Job Aid
NRTC Subscriber Education Job Aid

Retailer Job Aids

Home
← Choose Your Language
New Techs - CLICK HERE
Tech Bulletins
Viasat TechTools App (VTT)
- - Viasat TechTools (VTT) App [Americas]
  - Viasat TechTools (VTT) App [EMEA Wholesale]
Videos
Preparation
Manuals
Online Tools
FSM (Field Service Management)
- - FSM Application Updates
Install
Pointing and Peaking
Cabling and Grounding
Modems and Gateways
Provisioning
Troubleshooting
Viasat Business
Tech Bulletins
Reseller Job Aids
NRTC
Retailer Job Aids

Author: CodeGeek

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