Tech Bulletin: ARIA Installation Best Practices
ARIA Installation Best Practices
Hello,
ARIA routers are now in the field for our VS1 High Speed plans. The power cord for this has the same end connector as the SB2+ modem. It is important to use the correct power cord for each device, from their respective boxes. Failure to use the correct power cord can permanently damage the ARIA router and make it unusable. After installation, please educate the customer on power safety concerns.
See images below for correct power cord installation.
Correct / Incorrect power cord installation
| SB2+ Modem power cable | ARIA Router power cable |
| Sticker on cable near end that plugs into the modem | No sticker on cable |
| Power block in the middle | Now power block in the middle, block on end that plugs into the wall |
| Three-prong | Two-prong |
| 48V | 12V |
| Round cable | Flat cable, obvious line between the two wires within the cable |