Reseller Job Aids

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BuyMore Customer Terms and Conditions for Subscribers

Disconnect Account

Process Escalations

High Speed Internet Customer Portal – Super Agent

High Speed Internet Customer Portal for WISPs, Resellers, and VARs

Initiating a Severity Alert

New Connect Order

New Dealer Flow Setup Process

Portal/Tool Matrix for Authorized Resellers

Troubleshooting a Slow Viasat Connection

Subscriber Training – WISP

Technical Troubleshooting

Updating the Service on a Viasat Account using Order Management